Privacy Policy

1. Introduction

This Privacy Policy explains how this website (the "Site", "we", "us", "our") collects, uses, discloses, and protects personal information when you visit the Site or submit an enquiry about Lunaya by Zaya × FIVE. By using the Site, you agree to the practices described in this Policy.

2. Information We Collect

We collect information you voluntarily provide when you submit an enquiry form on this Site, which may include:

• Full name
• Email address
• Phone number
• Any other details you choose to include in your enquiry

We may also automatically collect limited technical information when you browse the Site, such as your approximate location, browser type, device type, and pages visited, through standard web server logs and — where enabled — advertising and analytics tools such as Google Analytics or Google Ads conversion tracking.

3. How We Use Your Information

We use the information collected to:

• Respond to your enquiry about Lunaya and follow up with relevant information, pricing, and availability
• Share your enquiry with the developer and/or its authorised sales representatives so they can assist you directly
• Improve the content and performance of this Site
• Measure the effectiveness of our advertising campaigns (e.g. Google Ads)
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Marketing Communications

By submitting an enquiry, you consent to receive follow-up communications about Lunaya, including pricing, availability, and updates. You may unsubscribe or withdraw this consent at any time by using the unsubscribe link in our emails or by emailing info@lunayazayaluxury.com.

5. How We Share Your Information

We may share the information you submit with the developer of Lunaya (Zaya × FIVE) and/or its authorised, RERA-registered sales partners, solely for the purpose of following up on your enquiry. We may also share limited information with service providers who help us operate the Site (such as hosting or email delivery providers), and with Google in connection with advertising and analytics services, subject to their own privacy terms.

6. Cookies & Similar Technologies

This Site may use cookies or similar technologies to support advertising measurement (such as Google Ads conversion tracking) and basic analytics. You can control or disable cookies through your browser settings; doing so may affect some Site functionality.

7. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your enquiry and for legitimate business or legal record-keeping purposes, after which it is deleted or anonymised.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, or ask us to stop contacting you, at any time by emailing info@lunayazayaluxury.com. We will respond within a reasonable timeframe.

9. Data Security

We take reasonable technical and organisational measures to protect the personal information you submit against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This Site is not directed at, and does not knowingly collect personal information from, individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the "Last updated" date revised accordingly.

12. Contact Us

For any privacy-related questions or requests, contact us at info@lunayazayaluxury.com.